PURCHASING & RETURN POLICY

Tortillas: We offer a "LOVE IT!" Taste guarantee on our tortillas. This excludes instances where tortillas were not stored properly, mishandled, or not picked up on time upon delivery. We ask all customers to immediately refrigerate or freeze tortillas upon arrival. We will not provide refunds if products were not handled accordingly to these guidelines and all sales are final. Please carefully review the product ingredients for allergens or dietary restrictions prior to ordering. I

Pasta: We do not offer refunds for purchases and all sales are final. If you are unsure whether you will like the taste or texture of our product, please only purchase one bag or purchase locally before placing a large order.

If you are unsatisfied with any aspect of your order, we would love to hear from you to better understand your feedback and how we can better serve you or our other customers in the future. Please email us at hello@almondlovewith.comor use the contact us form on our website.

We would be thrilled to have you in the AlmondLoveWith fam! Customers can purchase directly on our website at AlmondLoveWith.com We ship anywhere in the US.

We are selectively rolling out to specialty grocery stores throughout the US and would love to join your neighborhood. Let your local store know if you’d like to see us on their shelves!

COOKING TIPS & TRICKS

Thank you for your purchase! Our tortillas are soft, pliable, and super versatile. Heat them up for a few seconds on each side to reach your desired level of crispiness.

In terms of flavor, our pasta has a nutty, whole wheat taste to it but takes on the flavor of whatever sauce you make it with.  We highly recommend a creamy sauce, a mac and cheese, or any baked dish. Its even better as leftovers the next day.

In terms of texture, our pasta is naturally more al dente compared to regular pasta due to the lack of starch (and carbohydrates!) compared to traditional pasta. You may try the softer soak method if you like a softer pasta, but expect that it has more of a bite than traditional pasta.

GENERAL PRODUCT QUESTIONS

Tortillas: We always start with California grown almonds as our first ingredient. We also use filtered water, avocado oil, non-GMO tapioca flour, arrowroot flour, pink Himalayan salt, and xanthan gum.

Pasta: We always start with California grown Almonds as our first ingredient. We also use pea protein, oat fiber, egg whites, psyllium husk, and xanthan gum.  You can find an image of our nutrition label on the back of our packaging located on our website.

In short, instead of regular flour or semolina, we use almond flour. Almond flours are versatile, low in carbs, and have a great nutrition profile.

Tortillas: Our tortillas contain only 3 net carbs. Net carbs are calculated by taking the total carbohydrates in the product (in this case 5 grams) and deducting the total dietary fiber (in this case 2 grams).

Pasta: Our pasta contains only 3 net carbs. Net carbs are calculated by taking the total carbohydrates in the product (in this case 16 grams) and deducting the total dietary fiber (in this case 13 grams).

Yes, absolutely.

Our product have only 3 net carbs and can be a great option for those on the ketogenic diet.

 

We have two methods. The back of our packaging has the standard instructions for an al dente (firmer pasta). When following these directions, please make sure your water is boiling for the full 20 minutes.

Secondly, for a softer pasta, a lot of our customers like to soak their pasta for 5-6 minutes in room temperature water while their water is coming to a boil. After the 5-6 minute soak, boil the pasta for 10-15 minutes depending on your desired level of softness. You can then mix it with your favorite sauce and cook together for 2-3 minutes or bake it. The pasta will not become mushy.

We highly recommend the soak method to all customers for their first cooking method.

We have a lot of customers with type 1 or type 2 diabetes that enjoy our products regularly. As always, consult your doctor to determine if a particular food is right for you.

While all of our ingredients are certified kosher, our final products are not yet certified kosher. We are working to obtain our kosher certification.

Tortillas: Our tortillas contain tree nuts (almonds).

Pasta: Our pasta contains tree nuts (almonds) and eggs. Our pasta is manufactured in a facility that produces products with other major allergens.

Our pasta is made in the United States.

Your tortillas will be shipped with an icepack. They must be immediately refrigerated or frozen upon arrival. Please consume or freeze within 1 week of arrival.

Tortillas: Please consume or freeze within 1 week of arrival.

Pasta: Our pasta is shelf stable and is best enjoyed within 6 months of your purchase.

Lets face it, Almonds are expensive! Our ingredients are naturally more expensive compared to their traditional versions. But at about $1-2 per serving, we think this is a more filling, nutritious, and healthy option.

SHIPPING & WAIT TIME

Tortillas: To ensure freshness, we only ship orders on Monday through Wednesday. Orders placed on or after Wednesday will be shipped the following Monday. We ship via 2-Day Air.

Pasta: If we have pasta in stock, we generally fulfill all orders within 48 hours of your purchase. Once shipped, the average transit time is 2-3 days, though some orders may take up to 5 days depending on where you live.

We wish we didn’t have to, but unfortunately shipping is super expensive. We only charge a nominal shipping fee and contribute even more on top of what you pay for shipping. We try to keep shipping costs as low as possible while also providing super fast shipping.

At this time, we only ship to US customers, but we are working hard to make our international friends happy soon! Please follow us on social media, @AlmondLoveWith for the latest developments.

WHOLESALE

Please email us at Hello@AlmondLoveWith.com so we have a chance to learn more about your needs and discuss wholesale options. We are highly selective with the stores that we select to carry our products.

Yes! Please email us at hello@almondlovewith.com to discuss bulk orders. We are happy to fulfill 10, 15, or 20 pound bulk orders. 

CUSTOMER FEEDBACK

We are grateful for each and every one of our customers. We’d love to hear about your experience as it helps us improve how we serve our customers. Just send us an email hello@almondlovewith.com or use the contact us form on our website.

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